We are happy to accept returns within 30 days of your order's ship date for a refund or store credit. Returns must arrive back to our warehouse by the 30th day. For Domestic orders, we offer a free prepaid return label. We are unable to provide return labels for International orders. Regular refunds are issued to the original payment method and have a $ 8 restocking fee per item. Store Credit refunds do not have a restocking fee. Store credit is non-refundable and never expires.
Please note, all items must be unworn with no visible signs of wear, and returned within the original shoebox, tags and packaging intact. The item's shoeboxes are not intended for shipment and must be returned in the original shipment box, or within another exterior protective parcel. Otherwise your return will not be accepted.
You can check more details regarding our return policy in the Help section.
Pons, a fashionable updated version of the spanish sandal, combine craftsmanship with the latest technology, along with top quality natural soft leather, to guarantee maximum quality and style. Pons avarcas are handcrafted by the 3rd generation of the Pons family in Menorca, since 1945 with the highest quality materials.